HR, Payroll and Benefits News

Annual Health Insurance Satisfaction Survey
March 20, 2012

Each year the Department of Employee Trust Funds (ETF) contracts with a survey vendor to conduct the Consumer Assessment of Health Care Systems (CAHPS) survey. This year, ETF has contracted with Morpace, a consumer research firm, to conduct a survey of selected state and University employees who are participants in the State Group Health insurance program. The survey began the week of March 5 and is expected to be completed in May or June.

The University of Wisconsin System has approved employee participation in the survey during scheduled work hours without loss of pay. Since the survey is a random sampling, not all employees will be contacted. Employees who do receive the survey may participate, and can rest assured that it is legitimate.

Surveys will be sent to employees' work email. Employees who do not respond will receive a follow-up letter sent to their home address. Survey responses will be kept confidential.

Source: University of Wisconsin Service Center
Categories: Insurance