HR, Payroll and Benefits News

Flexible Spending Account (FSA) Transition from WageWorks to TASC is Complete
March 6, 2015

As of 3/3/2015, the transition from WageWorks to TASC for FSA services is now complete for all UW employees.  

What you need to know if you had a 2014 Healthcare or Dependent Care Flexible Spending Account but DO NOT have a 2015 Healthcare or Dependent Care Flexible Spending Account

• A TASC account has been created for you.
• To access your TASC account online (called MyTASC), you will need to register for an account by going to www.tasconline.com.  You will need to know what your personal TASC ID# (12-digits) is - this can be found on e-mails previously sent to you from TASC or on your TASC debit card.
  • If you receive an error of “We are sorry, but the username and email do not match any account. Please check your information and try again,” it is possible that your e-mail address is not in TASC’s system. You will need to contact TASC Customer Service (1-800-422-4661) to have them update your profile with your e-mail address. You should then be able to register for an account.
• Your 2014 carryover balance has been loaded to your TASC account. This means you can now submit claims to TASC for reimbursement.
• If you have already received your TASC debit card, you may now use it to charge expenses to. You will be able to charge expense to it through March 15, 2015.
• If you have not already received a TASC debit card, you will receive one within 7-10 business days.  This may not give you enough time to charge 2014 expenses to it. You risk losing your 2014 funds if you decide to wait for the debit card. Although inconvenient, it is much safer to incur expenses, pay out of pocket, and then submit a claim for reimbursement.

What you need to know if you had a 2014 Healthcare or Dependent Care Flexible Spending Account AND have a 2015 Healthcare or Dependent Care Flexible Spending Account

• Your 2014 carryover balance has been loaded to your TASC account. This means you can now submit claims to TASC for reimbursement.
• There is a first-in/first-out policy: any expenses you charge to your TASC debit card or submit claims for will be applied against your 2014 funds first.
• If you used your TASC debit card or were reimbursed for expenses from your 2015 funds from 1/1/2015 through 3/2/2015, TASC will automatically reconcile these expenses and claims against the 2014 funds first. IF YOU WOULD LIKE TO OPT OUT and submit your claims manually, you have to opt out here by 3/6/2015. You will need to know your TASC ID# which is found on your TASC debit card. The automatic reconciliation process will begin shortly after the opt-out deadline.
  • Who would opt out? An example of someone who would opt out is someone who has 2014 expenses that they need to submit claims for but has already been reimbursed for claims/expenses made during the Grace Period. The scenario below is just an example - please review your own situation before making the decision to opt out.
  • Example: John Doe has a 2014 balance of $200. He has a 2015 account with an annual election of $500. He has a bill from December 2014 for $200 which he has already paid that he now wants to be reimbursed for from his 2014 balance. In January, he purchased a few prescriptions totaling $100 with his TASC debit card which was deducted from his 2015 funds, leaving him with a balance of $400.
    • If John allows the automatic reconciliation process to occur, the $100 in prescriptions will be charged to the 2014 funds. His 2014 balance will now be $100 and his 2015 account will go back up to $500. If he then submits the claim for the December expense of $200, he will only be reimbursed $100.
    • If he opts out, the $100 expense for the prescriptions will remain on the 2015 account. If he submits the claim for the December expense of $200, he will be reimbursed in full.

Reminder: If you have 2014 funds remaining, expenses must be incurred by March 15, 2015 and claims must be submitted/postmarked by April 15, 2015.

You can submit claims by any of the following methods:

• Request for Reimbursement via MyTASC Mobile App
• Electronically at www.tasconline.com (MyTASC)
• Mail or fax: Download a personalized Request for Reimbursement form from MyTASC (found under the “Resources” section), complete, and submit with substantiation to TASC.
• Mail: TASC, PO Box 7308, Madison, WI 53707
• Fax: 608-663-2762

Important to note:

If you would like to have your reimbursements sent to your bank account, you will need to set up your direct deposit information with TASC. If you do not, your reimbursements will go into your MyCash account; they will not send you a paper check in the mail. For more information, please review the MyCash Manager Guide.

Source: UW System Administration
Categories: Employee Reimbursement Account